Refunds and Returns
Committed to Transparency
At The Railway Club, we deeply value the trust our members place in us. As a not-for-profit organization dedicated to fostering professional growth and community building, we invest all membership fees directly into creating valuable experiences and opportunities for our members.
Membership Fee Structure
Your membership fee contributes directly to:
- Organizing and hosting monthly networking events
- Developing exclusive member resources
- Creating valuable professional development opportunities
- Managing our community platform
- Providing welcome packs and materials
- Supporting our ambassador program
Non-Refundable Policy
Due to the immediate allocation of membership fees toward club activities and events, all membership payments are non-refundable. When you join The Railway Club, you gain instant access to our full range of benefits, including event registrations, member resources, and networking opportunities.
Membership Cancellation
While we cannot offer refunds, members may choose not to renew their membership at the end of their membership period. Your existing membership benefits will remain active until the end of your current membership term.
Special Circumstances
We understand that exceptional situations may arise. If you have specific concerns about your membership, we encourage you to contact our membership support team. While we maintain a no-refund policy, we are committed to working with our members to ensure they receive maximum value from their membership.
Questions and Support
If you have any questions about our refund policy or membership benefits, please reach out to our membership team at hello@therailwayclub.co.uk. We are here to ensure you have a clear understanding of our policies and to help you make the most of your membership.